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Electronic Certified Mail Quickens Process, Saves Thousands

Oct 02, 2012
Cleveland Clerk of Courts Earle B. Turner announced today that all certified letters from the Civil Division are now confirmed and tracked electronically. This advance makes the certified mail process more efficient, and saves close to $68,000 a year.

Contact:      Obie Shelton/ 216-664-6106
                  Public Information Officer, Clerk of Courts
                  sheltono@clevelandmunicipalcourt.org
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Cleveland Clerk of Courts Earle B. Turner announced today that all certified letters from the Civil Division are now confirmed and tracked electronically. This advance makes the certified mail process more efficient, and saves close to $68,000 a year. 

In the past, all certified letters notifying citizens of garnishments, evictions, small claims and contract suits were marked with green certified mail stickers. Two stickers were placed on each letter by hand. The recipients of the letters signed the return receipt portion to confirm delivery.  The custom stickers cost $20,000 a year.

Now the stickers are no longer needed. Letter recipients sign an electronic signature pad and each letter has a computerized bar code for efficient tracking.  Where confirmation of delivery used to take weeks, it is now processed daily.  The process also allows citizens who file small claims to track the progress of their case on line.

Mailing approximately 3,000 certified letters in one month used to cost close to $18,000.  Now the cost of sending roughly the same quantity has been reduced to about $14,000.
 
“This is one more advance as we move to an entirely paperless operation,” said Clerk of Courts Earle B. Turner.  “Soon, we expect to add the electronic confirmation process to all of the certified mail sent from our Criminal Division.”  

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