The summons that will be sent to you will have backup instructions and a phone number if you cannot attend a “zoom” hearing. Once you reach the court hearing by zoom or by phone, you may have to wait up to 30 minutes for your case to be heard. Don’t disconnect. You risk getting a warrant if you do not connect for your hearing. If you need more help, there is a hotline you can call. Call (216) 664-3565 Monday - Friday, between the hours of 8:30 am and 4:30 pm. If calling during all other hours please call (216) 664-4790.